Salesforce Certified Nonprofit Cloud Consultant

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What is true about the changes made to default NPSP or Salesforce Compact Layouts?

Changes are never overridden by releases
Changes may be overridden by NPSP or Salesforce releases
Changes are only overridden in premium plans
Default settings cannot be modified

The correct answer is: Changes may be overridden by NPSP or Salesforce releases

The assertion that changes made to default NPSP (Nonprofit Success Pack) or Salesforce Compact Layouts may be overridden by NPSP or Salesforce releases is accurate for several reasons. Salesforce often implements updates and new features as part of their regular release cycle, which can affect default configurations, settings, and behaviors. When a new version of NPSP or Salesforce is released, it may reset certain configurations to their defaults or introduce new default settings that could override any customizations made previously by users. This is particularly relevant to default compact layouts, as changes in the underlying platform might lead to updates in how these layouts are presented or configured, potentially impacting user experience and functionality. Understanding that these releases can impact user modifications is crucial for maintaining control over the system's appearance and functionality. Nonprofit organizations utilizing Salesforce should be proactive in reviewing their configurations after updates to make any necessary adjustments, ensuring that their customizations align with the latest Salesforce capabilities and best practices. This practice helps safeguard against unintentional loss of customizations that could occur during these scheduled releases.