Salesforce Certified Nonprofit Cloud Consultant

What is a characteristic of private folders in Salesforce?

1. They are shared with all users

2. Private to the user with no admin access

3. The admin can access them if needed

4. Only financial data can be stored

The correct answer is: Private to the user with no admin access

Private folders in Salesforce are designed to restrict access to the individual user who created them. This means that the contents of these folders are not visible to other users, unless explicit sharing is set up. The primary characteristic of these private folders is that they ensure the confidentiality of the information contained within, effectively making it private to the user who owns it. Although the statement mentions that administrators cannot access these folders, it is important to know that admins generally have the ability to access most user data and records, including private folders, as part of their role in managing the overall Salesforce environment. This highlights a critical aspect. While folders are labeled as private to the user, admin access can override this private characteristic in practice due to their elevated permissions. The other options suggest various levels of sharing or restrictions that do not accurately reflect the true nature of private folders. For instance, private folders are not shared with all users, nor are they limited to storing only financial data, which further emphasizes their general purpose in managing personal user documents and information.