Salesforce Certified Nonprofit Cloud Consultant

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What type of Salesforce user license is required to use Volunteer for Salesforce?

  1. Read Only License

  2. Any user license with 'Read' access to Campaigns

  3. Admin License

  4. Custom Object License

The correct answer is: Any user license with 'Read' access to Campaigns

To utilize Volunteer for Salesforce, a user must possess any license that grants them 'Read' access to Campaigns. This is vital because the Volunteer for Salesforce application is designed to manage volunteer opportunities, track volunteer shifts, and connect volunteers with campaigns, which rely on the Campaigns object to represent various initiatives that require volunteer assistance. Having the appropriate access ensures that users can not only view but also engage with the relevant data needed for managing volunteer programs effectively. This function aligns with the core purpose of the application, which seeks to enhance the organization’s ability to mobilize and manage volunteers efficiently. Other types of licenses mentioned, such as Admin Licenses, are not required specifically for using this application since any user license that includes 'Read' access to Campaigns will suffice. Additionally, options like Read Only License or Custom Object License do not provide the necessary functionality or access required for effective use of this application, as they may restrict essential actions or data interactions needed within the system.